Asian Journal of Economics, Business and Accounting, ISSN: 2456-639X,Vol.: 2, Issue.: 4
Strategic Use of Exit Interviews: The Art of Retention
Md. Sajjad Hossain1*, Samiha Tasnim Himi1 and Junayed Al Ameen1 1Department of Business Administration, East West University, Bangladesh.
Md. Sajjad Hossain1*, Samiha Tasnim Himi1 and Junayed Al Ameen1
1Department of Business Administration, East West University, Bangladesh.
(1) Gerasimos T. Soldatos, American University of Athens, Athens, Greece.
(1) Joseph Jakisa Owor, Uganda Christian University, Uganda.
(2) Sajjad Hussain, Riphah International University, Islamabad, Pakistan.
(3) Ibiwani Alisa Hussain, Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia.
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Skilled human resource is considered to be one of the key drivers of company performance and sustainability. But retaining skilled employees is presumably a tough and multifaceted task for the organizations. This paper has applied multiple case study method based thematic coding technique, a qualitative research approach, to investigate the strategic use of exit interview data for policy revision and its subsequent impact on employee retention. The findings suggest that exit interview information is used for revising organization policies, for introducing new benefit policies at times. Sometimes based on exit interview information job profiles get changed too. All in all, the strategic use of exit interview data can eventually enable companies to retain their key employees.
HRM; exit interview; employee turnover; employee retention; Bangladesh context.
Full Article - PDF Page 1-12
DOI : 10.9734/AJEBA/2017/33095Review History Comments